Effective Date: 27 February 2025
At Sourdough Things, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or interact with www.Sourdough Things.co.za (“the Website”). By using the Website, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide when you use the Website, such as your:
– Name
– Email address
– Contact details
– Any other information you choose to provide
1.2 Automatically Collected Information: When you visit the Website, certain information is automatically collected, such as:
– IP address
– Browser type and version
– Pages you view and how long you stay
– Referring website or search query
– Device type and operating system
2. How We Use Your Information
2.1 We use your personal information for the following purposes:
– To respond to your inquiries and provide customer support.
– To improve our website, services, and user experience.
– To send you relevant information or updates, provided you have consented to receive such communications.
– To comply with legal obligations.
2.2 We may use automatically collected data to:
– Monitor and analyze website usage and trends.
– Maintain the security and integrity of our systems.
– Enhance the functionality and content of the Website.
3. Cookies and Tracking Technologies
3.1 The Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device. These help us remember your preferences, track website traffic, and analyze how users interact with the Website.
3.2 You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on the Website.
4. Sharing of Information
4.1 We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
– With trusted service providers who assist us in operating the Website, provided they adhere to strict confidentiality and data security obligations.
– To comply with legal obligations or protect the rights, property, or safety of Sourdough Things, our users, or others.
– In connection with a business transaction, such as a merger, acquisition, or sale of assets, where personal data may be transferred as part of the business assets.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based transmission or storage system can be guaranteed to be completely secure. You use the Website at your own risk.
6. Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer want us to process your data, you can request its deletion, subject to legal requirements.
7. Your Rights
You have the following rights regarding your personal information:
– Access: You can request a copy of the personal information we hold about you.
– Correction: You can request that we update or correct any inaccurate information.
– Deletion: You can request that we delete your personal information, subject to legal and contractual restrictions.
– Objection: You can object to our use of your data for certain purposes, such as direct marketing.
To exercise these rights, please contact us using the details provided below.
8. Third-Party Links
The Website may contain links to third-party websites. Sourdough Things is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through such links.
9. Children’s Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after the changes are posted constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
– Email: info@sourdoughthings.co.za
